Bartender
Hyannis, MA
Full Time
Food & Beverage
Experienced
Company Overview:
Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, and the spirit of optimal hospitality, where your growth potential is as endless as the fun, sun, and good vibes.
Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of our team. 90% of our team members say, "I Love My Job' and 92% say they are proud to work for Margaritaville Landshark.
Job Overview
Bartender
Prepares and serves alcoholic and non-alcoholic beverages for guests and for staff to serve to guests. Verifies all guests that purchase alcohol are at least 21 years of age. Follow all established recipes and procedures in beverage preparation. Responsible for the day-to-day operation of a bar, providing service to all guests by performing excellent customer service and hospitality.
Essential Duties and Responsibilities
Qualifications
Physical Requirements
Language
Margaritaville offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families:
:
Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, and the spirit of optimal hospitality, where your growth potential is as endless as the fun, sun, and good vibes.
Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of our team. 90% of our team members say, "I Love My Job' and 92% say they are proud to work for Margaritaville Landshark.
Job Overview
Bartender
Prepares and serves alcoholic and non-alcoholic beverages for guests and for staff to serve to guests. Verifies all guests that purchase alcohol are at least 21 years of age. Follow all established recipes and procedures in beverage preparation. Responsible for the day-to-day operation of a bar, providing service to all guests by performing excellent customer service and hospitality.
Essential Duties and Responsibilities
- Adheres to responsible alcohol service established by company policy.
- Prepares and serves alcoholic and non-alcoholic beverages for guests.
- Verify all guests who purchase alcohol are at least 21.
- Follow all established recipes and procedures in beverage preparation.
- Possess full knowledge of food and beverage suggestive selling techniques.
- Takes orders and delivers food and beverage in a timely manner.
- Operates point-of-sale system with high level of efficiency and handles all currency.
- Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, counting change back to guests, and follows checkout protocols.
- Maintains exceptional cleanliness of bar, glassware, utensils, seating, and decor.
- Acts as a final check on the quality of food and beverage items served to guests.
- Assists with stocking the bars initially with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh – cut fruit, garnishes, etc.
- Re-stocks all inventory and maintains par levels before and after every shift.
- Conducts quarterly inventory reports of all liquor and bar related supplies.
- Immediately greet all guests in a friendly manner to build their intent to return.
- Maintains satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and other information.
- Completes all opening, running, and closing duties as assigned.
- Follows ordering procedures to maintain appropriate par levels of all bar related products.
- Ensure that alcohol is consumed in designated areas only.
- Assists management in training new Staff Members.
- Maintains a high level of knowledge of the company’s products and happenings and communicates with guests; establishes rapport with all guests through name recognition.
- Notifies manager/supervisor of low inventory and recommends new inventory.
- Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
- Adheres to all company policies and procedures as established in the Staff Member Handbook
Education and Experience
- High school degree or GED preferred.
- Bartender certified or a minimum of 5 years of bartending and restaurant experience required (high-volume environment preferred) or equivalent combination of education and experience.
- Health permit/food safety and alcohol awareness certification; staff members are required to obtain cards individually and provide proof of possession before first day of employment.
Qualifications
- Good written and verbal communication skills.
- Ability to interact professionally with other departments and outside contacts.
- Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
- Good judgment and decision-making abilities.
- Ability to free-pour to recipe specs and has extensive knowledge of mixed cocktails and frozen drink mixing.
- Must be at least the minimum age required to serve alcohol as determined by applicable state law.
Physical Requirements
- Must be able to work in a fast paced, high energy and physically demanding environment.
- Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting.
- Pushing, pulling, and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
- Feeling or grasping objects of different sizes and shapes.
- Maintaining body equilibrium to prevent falling while walking, standing, or crouching in narrow, slippery, or erratically moving surfaces.
- Required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.
- Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force more frequently.
- Must be able to communicate clearly with our guests in the primary language of the restaurant(s), specific to the location. (Primarily English)
- Hearing sounds at normal speaking levels with or without correction.
- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
Work Environment
- Exposed to weather conditions and prevalent temperature changes,
- Subject to moderate to high ambient noise levels.
- Frequently required to function in narrow aisles or passageways.
- Hazards include but are not limited to, cuts from broken glass and metal cans, burns, slipping, and tripping.
- Frequently required to wash hands and/or wear gloves.
Language
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
- Expressing or exchanging ideas or instructions by the spoken word.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Margaritaville offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families:
- Medical /Dental/Vision Insurance
- Flexible Spending Account
- Paid Time Off (sick, vacation, bereavement, and holidays)
- Pet Insurance
- Employee Hotel Discounts and other Discounts
- Life Insurance
- Short & Long-Term Disability
- 401K Retirement Match
- Monthly Employee Recognition Awards
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